FREQUENTLY ASKED QUESTIONS
Your questions and concerns answered
1. What is Scan-n-Order?
Scan-n-Order is a powerful POS and ordering system designed for food trucks, allowing you to manage orders, process payments, and update your menu/items/products seamlessly.
2. How does Scan-n-Order work?
You sign up, create your custom menu/items/products, generate a QR code, and display it near your truck. Customers scan the QR code, browse your menu/items/products, and place orders directly from their phones.
3. Can I use my phone as a POS system?
Yes! Scan-n-Order converts your mobile device into a fully functional POS system, so you don't need additional hardware.
4. How do customers place orders?
Customers scan your custom QR code using their phone, browse your menu/items/products, and place an order instantly through the Scan-n-Order app.
5. Do customers need to download an app?
Yes, customers need to download the FREE Scan-n-Order app first. Once installed, they can scan your QR code and place their order easily.
6. Can I update my menu/items/products in real-time?
Yes, you can update your menu/items/products instantly from your phone, so your customers always see the latest offerings.
7. Can I change my menu/items/products based on location?
Yes, Scan-n-Order allows you to set different menu/items/products based on your location, so you can tailor offerings for each stop.
8. Does Scan-n-Order support advance order booking?
Yes, customers can place advance orders, allowing you to prepare food or offerings ahead of time and manage rush hours more efficiently.
9. Can customers schedule deliveries?
Yes, customers can schedule deliveries, making it easier for them to get their orders when and where they need them.
10. What payment methods are supported?
Scan-n-Order supports payments via credit/debit cards,
11. Is it easy to set up?
Yes, the setup is quick and easy. You can start using Scan-n-Order in minutes with minimal training. And our support team can help you with the setup
12. How do I generate a QR code?
After signing up and creating your menu/items/products, you can quickly generate a custom QR code for your Food/Items/products. You can download and print it for display.
13. Is there any special hardware required?
No, Scan-n-Order works with your existing mobile device, eliminating the need for special hardware.
14. Can I track my sales and orders?
Yes, Scan-n-Order provides order and sales tracking, helping you monitor business performance and streamline operations.
15. How can Scan-n-Order help reduce long lines?
By allowing customers to place orders through their phones, Scan-n-Order eliminates the need for long queues and speeds up order processing, ensuring a smoother experience for both customers and vendors.